Master Workplace Challenges: Manage Difficult Employees & Absenteeism with Confidence
Lead Better. Communicate Smarter. Manage with Confidence.
Handling difficult employees and absenteeism is one of the most common challenges in the workplace. If not managed properly, it can affect team morale, productivity, and overall organisational performance.
Our 2-Day Managing Difficult Employees & Absenteeism programme is designed to equip participants with practical skills, the right mindset, and effective strategies to handle challenging behaviours and attendance issues professionally and in compliance with workplace requirements.
Participants will learn to identify different types of difficult employees, understand the root causes of disruptive behaviour, and distinguish between behavioural and disciplinary issues. The programme also covers coaching techniques, structured communication methods, and conflict resolution strategies to help manage situations effectively and maintain a positive work environment.
In addition, the training focuses on absenteeism management, including identifying its causes and applying preventive, corrective, and disciplinary actions. Emphasis is also placed on proper documentation, consistency, and industrial relations (IR) compliance to ensure fair and effective handling of workplace issues.
Through practical learning and real workplace scenarios, participants will gain the confidence to manage employee challenges, improve team performance, and contribute to a more productive and harmonious workplace. A certificate will be provided upon completion, and the training is HRD Corp claimable.
Who Should Attend
This training is suitable for managers, supervisors, HR professionals, team leaders, and anyone responsible for managing people and performance within the organisation.
Key Outcomes
Participants will understand different types of difficult employees, identify root causes of behaviour, apply effective communication and coaching techniques, manage conflicts professionally, handle absenteeism issues, and ensure proper documentation and compliance with IR practices.
Enquiries & Registration
For enquiries and registration, please contact:
Email:
sales@advancesynergy.com.my
hr@advancesynergy.com.my
Iedayu@advancesynergy.com.my
Phone: 013-388 1716 & 019-3661716
